ProMASS Professional Media Account Setup Service
Media App Setup & Support

Your Media Setup, Clear And Managed.

Independent Media App account setup and maintenance support for people using their own devices, accounts, and authorised services.

Request A Managed Setup
Clean And Clear

All In One Place

A familiar layout across your own devices, with the things you use most kept clear and easy to manage.

  • Profiles And Watch Progress
  • Clear Library Organisation
  • Playback Settings That Fit Your Device

Simple Support, No Guesswork.

One simple subscription for setup, configuration, and ongoing maintenance. Media access is available only while your subscription is paid and active; it is not a lifetime purchase.

One Profile

$20 AUD / month

Managed setup and ongoing maintenance for one Media App profile.

  • Device-specific configuration
  • Profiles, library, subtitles and playback preferences
  • Ongoing profile maintenance while subscribed

Additional Profiles

+$5 AUD / month each

Add up to four more profiles to the same subscription.

  • Separate configuration for each profile
  • Clear per-profile monthly pricing
  • Cancel any time through your payment provider

Maxed-Out Plan — 6 Profiles

$45 AUD / month$42.50 AUD / month

One discounted plan for all six profiles, including setup and ongoing maintenance.

  • All six profile slots included
  • Save compared with standard per-profile pricing
  • One clear account-wide subscription

How Managed Access Works

1

Book

Tell us your device and what you want your setup to do.

2

Stay Owner

You supply the account email and manage the recovery methods and payments.

3

Share Support Access Securely

If The Wizard needs an updated password, use the one-time password link on this website.

4

Manage Your Subscription

Keep your payment details and subscription settings up to date with the payment provider.

Automatic Subscription Payments

Your subscription renews on the billing period you choose. You can manage or cancel recurring payments through the payment provider.

Secure Checkout

PayPal subscriptions are available through the booking flow. Eligible debit or credit card options may also be shown by PayPal at checkout.

Billing Period

Choose monthly or yearly billing before you continue to the secure payment step.

PayPal

Automatic PayPal subscription payments, managed from the customer’s PayPal account.

Request Your Setup

Complete this request, then continue to secure payment. Your request is sent directly to The Wizard at ProMASS only after PayPal confirms your subscription.

Your Details

Start With The Best Way To Contact You.

Your Setup And Support Request

Tell Us Your Current Setup And What You Would Like Help With.

Your Subscription

Choose The Number Of Profiles And Billing Period.

Your Main Device

Only Relevant Questions Stay Visible As You Choose Your Device.

Review And Send Your Request

Confirm Your Details, Then Continue To Secure Payment.

Choose secure payment

Choose a secure payment method. Your setup request is sent only after the subscription has been verified.

What Happens Next: once payment and your request are received, ProMASS will review and action your request within 24 hours.